Privacy Policy

Privacy Policy

Last Updated: October 26, 2023

At Seattle Moss Removers, your privacy matters to us. This policy explains how we collect, use, and protect your information when you use our services or visit our website. Please read it carefully.

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Information We Collect

We collect information to provide our roof moss removal services and improve your experience. This includes:

• Personal Information: Name, address, phone number, email address, and payment details when you request a quote, schedule service, or contact us.
• Service Details: Information about your property, such as roof type, moss coverage time spent on the site, device type, browser, and IP address.

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How We Use Your Information

We use your information for the following purposes:

• To schedule, confirm, and perform roof moss removal services.
• To communicate with you about appointments, estimates, or support requests.
• To process payments and send them.
• To send service reminders or promotional offers (only if you’ve given permission).

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Cookies and Tracking

Our website uses cookies—small text files stored on your device—to help our site work correctly and understand how visitors use it. For example, cookies help us remember your preferences and analyze site traffic.

You can adjust properly if you do.

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Third-Party Tools and Data Sharing

We use trusted third-party tools to help run our business:

** (like Mailchimp) for customer communication.

We only share the information necessary for these services to function. We do not sell your personal information.

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Data Retention

We keep your information only as long as needed:

• Service records and transaction details are kept for at least 7 years for tax and legal purposes.
• Contact information is retained for ongoing customer service unless you ask us to delete the personal information we have about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below.

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disclosure. This includes secure servers, encrypted payments, and limited employee access to personal data.

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Changes to This Policy

We mayll post the revised version on our website with a new “Last Updated policy or your data, reach out to us:

• info@seattlemossremovers.com
• Mail: Seattle Moss Removers, Whole City of Seattle, WA 98101

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